Privacy Policy for The Computer Shop
At The Computer Shop, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, contact us, or utilize our services.
Information We Collect
We may collect personal information from you when you:
- Visit our website
- Contact us via phone, email, or in person
- Use our services, such as computer repair, network support, network security, and VoIP phone systems
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Service details and requests
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and improve our services, including computer repair, network support, and VoIP phone solutions
- To respond to your inquiries, requests, or service appointments
- To process payments and manage billing
- To send you updates, promotional offers, or important service information (you may opt out of marketing communications at any time)
- To improve the functionality and content of our website
How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. These measures include using secure server technology, encrypting sensitive information, and maintaining strict internal security policies.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- With trusted third-party service providers who help us run our business (e.g., payment processors or hosting services). These providers are required to use your information only to perform the services we’ve contracted them for and must maintain confidentiality.
- As required by law or to protect our legal rights (e.g., in response to a legal process, court order, or government inquiry).
Cookies and Tracking Technology
Our website may use cookies and similar tracking technologies to enhance your user experience, analyze website usage, and improve our content. You can control cookie settings in your browser; however, disabling cookies may affect your experience on our website.
Third-Party Links
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to information collected by The Computer Shop. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.
Your Choices
You have the right to:
- Request access to the personal information we hold about you
- Correct or update your information
- Opt-out of receiving marketing communications
- Request the deletion of your personal information, subject to applicable laws
To make a request, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we will update the “Last Updated” date accordingly.
Contact Us
If you have any questions or concerns about our Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:
The Computer Shop
4335 Vance Jackson, Suite 106
San Antonio, Texas 78230
Phone: (210) 615-7671
Email: info@thecomputershopsa.com
This Privacy Policy was last updated on 1/10/2025.